Official WhatsApp Business Solution Provider

Grow Your Business with WhatsApp CRM & Marketing

Flows, Campaigns & Templates built for high-converting WhatsApp journeys. Automate support, qualify leads, and drive sales on the world's most popular messaging app.

Start for free Watch Demo
  • No credit card required
  • 14-day free trial
  • Cancel anytime
Main Platform Modules

Flows, Campaigns & Templates built for high-converting WhatsApp journeys

Turn WhatsApp chats into pipeline: automate qualification, send broadcasts that convert, and reply from one team inbox—without switching tools.

WHATSAPP FLOWS

Design interactive flows that qualify, route and convert leads automatically

Visually build WhatsApp Flows for lead capture, onboarding, support or NPS. Trigger journeys from campaigns, widgets or short links—no code required.

  • Drag-and-drop flow builder for any use case—forms, menus, FAQs and more.
  • Branch logic, delays and conditions to personalize the conversation for every user.
  • Hand off complex chats to human agents with full context in the shared inbox.
Start free — build flows
Flow preview

Lead Journey

Course Inquiry Flow

1. Ask goal • 2. Capture details • 3. Route to counsellor

AI suggestions

Step 02

Capture lead inside WhatsApp

Name, email, budget & interest saved directly into Botbrim CRM.

+34% more qualified leads
Campaign snapshot

Promo Broadcast

Festive Sale – Returning Customers

Segment: Past buyers • CTA: View offers • Buttons: Shop now, Talk to agent

Scheduled • 7:00 PM

Live performance

Delivered: 4,982 • Read: 4,612 • Clicked: 2,146

3.1x average ROI Auto-retarget cold leads

CAMPAIGNS & BROADCASTS

Send high-performing broadcasts without feeling “spammy”

Plan, schedule and analyze WhatsApp campaigns that actually convert—using smart segments, templates and deep analytics.

  • Create promotional, transactional or drip campaigns with a few clicks.
  • Target lists, tags or past conversations without exporting CSVs.
  • See delivery, read, reply & click metrics in real time and retarget instantly.
Start free — run broadcasts

TEMPLATES & AUTOMATION

Ship faster with reusable templates and always-on automations

Standardize your most important messages—order updates, reminders, offers—and plug them into flows, campaigns and the shared inbox.

  • Build rich media templates with headers, buttons and variables in one place.
  • Trigger welcome, re-engagement or abandoned-lead sequences automatically.
  • Let the AI assistant draft and personalize content while you approve.
Start free — templates & automation
Template library

Template

Order Shipped – Tracking Details

Buttons: Track order • Talk to support

Auto-triggered from CRM

Automation

If lead inactive for 3 days → send follow-up template + assign to agent.

Saves ~6 hrs / agent / week
Everything in one place

All features you need to grow on WhatsApp

From inbox to catalog, automation to API—every tool is built for teams that run on WhatsApp.

Unified Inbox

Manage all your WhatsApp chats in one smart inbox. Assign conversations to agents, track responses, and resolve issues quickly. Ideal for customer support teams.

Leads & CRM

Convert contacts into loyal customers with detailed profiles, history, and interaction tracking. Use filters and custom fields to personalize your communication strategy.

Campaigns & Broadcasts

Plan and launch marketing campaigns across your WhatsApp channels. Track message delivery, read status, and responses in real-time. Perfect for promotions, alerts, and customer engagement.

Template Manager

Create and save message templates for faster communication. Use dynamic variables to personalize each message. Supports header, body, footer, and buttons for a rich message experience.

Smart Contact Management

Easily organize, segment, and import contacts from files or integration. Tag and filter contacts for better targeting in campaigns. Keep your WhatsApp marketing list clean and organized.

Contact List & Tags

Segment contacts with lists and tags for targeted campaigns and smarter follow-ups.

Tag Groups

Organize conversations by tag groups for faster routing and team collaboration.

WhatsApp Groups

Manage and message WhatsApp groups from one dashboard alongside your business chats.

Drip Campaigns

Automate multi-step sequences to nurture leads and re-engage contacts over time.

Product Catalog

Create and manage WhatsApp catalogs and products; sync with Meta and share in chats.

WhatsApp Flows

Native WhatsApp Flows for forms, menus, and lead capture—build once, use everywhere.

Chatbot Builder

Automate conversations with intelligent chatbot flows. Provide instant replies, collect leads, and support customers 24/7. No coding required.

Welcome Message

Send automated welcome messages to new customers or leads. Make a great first impression with personalized greetings and quick action buttons.

AI Assistant

Draft replies, summarize chats, and get suggestions—keep humans in control.

Short Links

Create branded WhatsApp short links with pre-filled messages. Share across social media, email, or websites to drive instant conversations and leads.

Floaters & Widgets

Click-to-WhatsApp widgets and floaters for your website to capture leads instantly.

CTA URL

Create CTA buttons and URLs that open WhatsApp with a pre-filled message.

Interactive Lists

Send interactive list messages and menus inside WhatsApp for better engagement.

Media Carousel

Create carousel templates with multiple images and buttons for rich campaigns.

Custom Fields

Define custom fields for contacts to track data that matters to your business.

Contact tags

Segment leads with tags—filter lists, campaigns, and reports without a fixed pipeline.

Agents & Team

Invite and manage team members with role-based access. Assign chats, track performance, and boost productivity with organized agent collaboration.

Multiple WhatsApp Numbers

Connect and manage multiple WhatsApp Business numbers from one dashboard.

API & Webhooks

Integrate with your stack via API and webhooks for templates and events.

Lead Webhook

Receive new leads and events on your server in real time for CRM sync.

Referrals

Share and earn—invite others with your referral link and grow together.

Support Ticket

Raise and track support tickets for help when you need it.

Why Choose Botbrim

Built for teams that live inside WhatsApp every day

From solo founders to scaled support teams, Botbrim combines CRM, automation and inbox tools into one clean interface.

Official & reliable

Powered by official WhatsApp Business APIs with strict security, compliance and uptime standards.

Flows + inbox + CRM together

No more juggling tools. Design flows, run broadcasts and manage every reply in a shared workspace.

Human + AI in balance

Let AI draft, summarize and suggest—but keep humans in control for approvals and critical replies.

Made for growth teams

Analytics and tags that help sales, marketing and support teams report in the same language.

Trusted by teams across industries

Edtech & Coaching

Courses, cohorts, and student engagement on WhatsApp.

E‑commerce & D2C

Orders, catalogs, and support for online stores.

Real Estate

Leads, property updates, and agent coordination.

Healthcare

Appointments, reminders, and patient follow-ups.

Agencies

Multiple clients, teams, and campaigns in one place.

Local Businesses

Booking, delivery updates, and local marketing.

Integrations

Connect Botbrim to the tools you already use

Sync contacts, events and transactions with your CRM, website and data stack to keep everything in one place.

CRM & lead tools Webhook & API E‑commerce & catalog Automation tools Short links & widgets

How it Works?

Understand the process from signup to campaign launch in just a few steps

Join to Platform

Sign up for free and unlock a full-featured marketing and CRM platform within seconds

Explore our Feature

Discover powerful tools like automation, campaign builders, and conversion boosters.

Add or Import Your Contacts

Add contacts manually or bulk import from your CRM tools, spreadsheets, or integrations.

Send Message or Create Campaign

Launch personalized messages or smart campaigns with real-time insights.

Plan Purchase Preview
Plan
Duration
Price
Discount Price
GST (18%)
Final Total
Wallet Balance
Apply
Wallet Balance
Payment Gateway

Trusted Thousands of Businesses

Hear how Botbrim is transforming customer engagement across industries.

Answers to Common Questions

Before reaching out, browse through our FAQs for quick solutions to your concerns.

Botbrim is a complete cross-platform WhatsApp CRM and marketing tool that helps businesses manage conversations, automate customer engagement, and run marketing campaigns through WhatsApp.

Botbrim is designed for businesses of all sizes — from freelancers and startups to large enterprises — who want to scale customer communication on WhatsApp.

Not at all. Botbrim features an intuitive dashboard with drag-and-drop automation, easy campaign setup, and simple integration steps suitable for all users.

Botbrim is accessible on all modern web browsers and optimized for desktop, tablet, and mobile use.

Yes, Botbrim uses the official WhatsApp Business API, ensuring reliability, security, and full compliance with WhatsApp’s policies.

Botbrim offers WhatsApp CRM tools, message automation, contact segmentation, multi-agent inbox, campaign analytics, and lead tracking.

Yes. Botbrim's Pro and Enterprise plans allow you to connect and manage multiple numbers from one central dashboard.

Yes. Your entire support or marketing team can collaborate using shared inboxes, internal notes, and role-based access controls.

Yes. Our support team is available via live chat, email, and knowledge base. Enterprise clients receive priority support and a dedicated account manager.

Absolutely. We use industry-standard encryption, regular audits, and secure cloud infrastructure to ensure your data is protected. Botbrim is also fully GDPR-compliant.

Botbrim offers three plans: Starter (basic features), Pro (advanced tools + multiple users), and Enterprise (custom solutions and dedicated support).

Subscriptions are billed on a monthly or yearly basis, depending on your chosen plan. Yearly subscriptions come with a discounted rate.

Yes. You can upgrade your plan at any time from your dashboard. All changes are applied immediately and prorated based on your billing cycle.

If you exceed your plan’s limit (such as number of messages, contacts, or users), you will receive a notification with options to upgrade or purchase additional usage packs.

Yes. You can access and download all invoices and billing history directly from your Botbrim account under the “Billing” section.

Get Started with Botbrim Today

Whether you're a startup or a growing business, Botbrim gives you everything you need to scale your communication

Start My Free Trial
  • Go live in minutes
  • Official WhatsApp APIs
  • Team inbox included
Unified inbox Assign chats, track SLAs, and reply faster with full context.
Campaigns that convert Segments, templates, and read / reply analytics in one place.
Flows & automation Visual builder for lead capture, routing, and follow-ups.

We may utilize cookies when you access our website, including any related media platforms or mobile applications. These technologies are employed to enhance site functionality and optimize your interactions with our services.

View More